Refund Policy
Last updated: April 22, 2025
🔒 Refund & Chargeback Policy for worldbuildr
By signing up for and using worldbuildr, you agree to the following:
1. No Refund Policy
Due to the digital nature of our product and instant access upon registration, all payments are final and non-refundable. This includes, but is not limited to:
- Forgetting to cancel your subscription
- Lack of usage
- Dissatisfaction unrelated to a technical fault
- Accidental purchases or double payments
We do not offer refunds for:
- Monthly subscriptions
- Annual plans
- One-time purchases
You are responsible for managing your subscription, including cancellations, through your account dashboard.
2. How to Cancel Your Membership
To cancel your subscription at any time:
- Go to 'General' in https://www.worldbuildr.ai/settings
- Click on "Manage Subscription" under Subscription Management
- Once redirected to the Stripe portal, click "Cancel Subscription"
- Follow the prompts to confirm your cancellation
3. User Agreement & Consent
Before purchase, you are required to:
- Actively check a box agreeing to this policy
- Acknowledge that no refunds will be provided unless required by law
- Confirm you've read and understood our Terms of Service
We log the time, IP address, and agreement at checkout to protect against false claims.
4. Dispute Policy
Filing a chargeback or payment dispute after explicitly agreeing to our terms may be considered fraudulent activity. We will respond to all disputes with:
- Your IP address, timestamp, and browser data
- Confirmation of your agreement to this policy
- Access logs showing usage of the software
Unauthorized chargebacks may lead to:
- Account termination
- Legal collection of outstanding balances
- Ban from future services
5. Exceptions
Refunds may be granted only in the following rare cases:
- The software was inaccessible for 48+ hours due to a fault on our side
- You were charged after cancelling (and can show proof)
- You made duplicate payments in error
In those cases, please contact support at info@worldbuildr.ai
6. Trial Access
We recommend starting with our free trial to evaluate the product before making a full commitment.